Mumbai Home Workers


We are living in Mumbai for the past nearly a year or so.

The experience that we are having with the home assistance workers in Mumbai is widely different from our previous experiences with that kind of workers. The positive aspect of Mumbai workers is that they are apparently more business-like than elsewhere in the country. They are purposeful, finish the work within the time allocated or earlier, and do not have the time to chit chat or delay things.

However, the not so positive aspects are – they are just money-minded (as is almost everyone else in Mumbai), quality of delivery is not that great – shoddy at times, need constant supervision to ensure completion of work to satisfaction, and need to be pushed to deliver a bit more when needed. Further, the art of work segmentation has been refined in this sector of the economy to such an extent that one ends up hiring 2 to 3 maids for delivering on different pieces or types of work. What I mean here should be clear to most professional families in Mumbai, however, let me elaborate a bit. Unlike in Singapore, or in the South of India, where live-in maids are common, it is difficult to find one such dedicated full-time maid here in Mumbai. The only probable exclusion to that rule is serviced apartments where there are dedicated workers like in a hotel.

Given that live-in maids are not easily available, the household work segments into multiple maids delivering either different types of work or at different time zones. For example, in our case, there is one maid who reports in at appx 7 AM for cooking and washing clothes. She won’t do any other type of work, and she finishes her work at around 10 AM and leaves for the day. Another maid comes in at 8:30 AM on a typical day and focuses only on cleaning of the house – sweeping, wiping the floor and windows et al, and she probably leaves at about 10:30 PM or so. Then there is another worker who turns up usually at 4 PM for the evening clean up at the kitchen, etc.,

The difficulty in this arrangement is that it holds up outside work for the spouse, and it requires constant management of the workers’ outputs and quality of service. It would drain some energy I guess. While similar administration is required in other places, that is limited to just one worker – unlike in Mumbai. Further it has been noticed that the worker has many choices in a concentrated Mumbai suburban area, and is not really worried about loss of job, since word of mouth propagation takes a long time due to the demanding professional lives and working hours of the families. These workers mostly come from outside Maharashtra, the state of which Mumbai is the capital city. That phenomenon is quite similar to what happens in a Hong Kong or Singapore, where the guest home workers also come in from elsewhere – from countries like Indonesia, Philippines, Sri Lanka, etc., The only difference is that the Mumbai workers come from other states of India, and quickly adapt to the lifestyle of Mumbai which drives everyone to be purposeful and money-minded. No surprise here !

The work and time segmentation of the household workers leads me to wonder why there are no advanced search agencies which not only finds these workers but also trains them to deliver quality work on a graded payscale compatible with the expectations of their employers. In Singapore, for example, this is a highly developed industry – there are probably more than 500 agencies who bring in around 100,000 maids into the country. Not that everyone is perfectly trained, but the scope and depth of the industry provides worker migration and employer choice.

Well, some food for thought. I found couple of such agencies in Mumbai but was not happy with them. Let us hope this industry develops and also provides worker insurance and protection.

Have a good weekend folks !

Best Regards

Vijay Srinivasan
19 May 2007
Mumbai

49 thoughts on “Mumbai Home Workers

  1. Manish

    Hi,
    If you dont mind, could you share your experience with the agencies providing the maids in Mumbai. My parents in Mumbai are looking for a maid who can cook Gujarati vegetarian food in Chembur, Mumbai..
    Thanks,

  2. For any Domestic Help assistance or requirements, contact Human Helping Hands: We are based in Mumbai and Navi Mumbai, We provide Maid services, cooks, drivers, child care, babysitters, New born baby care, Patient care etc….
    022-27755557
    +919967378571
    Contact person name – John
    or visit us at http://www.humanhelp.in

  3. Hi there! This is my first visit to your blog!
    We are a team of volunteers and starting a new
    project in a community in the same niche. Your blog provided us valuable information to work
    on. You have done a extraordinary job!

  4. You can definitely see your expertise within the work you write.

    The world hopes for more passionate writers such as you who are not afraid to say how they
    believe. All the time follow your heart.

  5. I’ve been surfing online more than 2 hours today, yet I never found any interesting article like
    yours. It is pretty worth enough for me. Personally, if all webmasters and bloggers made good
    content as you did, the internet will be a lot more useful than ever before.

  6. league free riot points

    Good day! This is my first comment here so I just wanted to give a quick shout out and
    tell you I genuinely enjoy reading your posts.
    Can you recommend any other blogs/websites/forums that go over the
    same subjects? Thanks a ton!

  7. I got this website from my buddy who shared with me about this web site and now this time I
    am visiting this site and reading very informative articles
    or reviews here.

  8. I’m truly enjoying the design and layout of your blog. It’s a very easy on the eyes which makes it much more pleasant
    for me to come here and visit more often. Did you hire out a designer to create your theme?

    Exceptional work!

  9. My brother recommended I might like this blog. He was entirely right.
    This post actually made my day. You can not
    imagine just how much time I had spent for this info! Thanks!

  10. Erik

    It’s actually a great and helpful piece of info.
    I’m glad that you just shared this helpful information with us.
    Please keep us up to date like this. Thank you for sharing.

  11. Oh my goodness! Amazing article dude! Many thanks, However I am having problems with your RSS.
    I don’t understand the reason why I cannot subscribe to it.
    Is there anyone else having identical RSS issues?
    Anyone who knows the solution can you kindly respond? Thanks!!

  12. Thanks for ones marvelous posting! I actually enjoyed reading it, you will
    be a great author.I will be sure to bookmark your blog and will
    eventually come back later on. I want to encourage one
    to continue your great work, have a nice afternoon!

  13. Do you mind if I quote a couple of your posts as long as I provide credit and sources back to your webpage?
    My blog is in the very same area of interest as yours and my users would genuinely benefit from some
    of the information you present here. Please let me know if this okay with you.
    Cheers!

  14. I’m amazed, I have to admit. Rarely do I encounter a blog that’s both equally educative and entertaining, and
    without a doubt, you have hit the nail on the head. The problem is something that
    too few people are speaking intelligently about.

    I’m very happy that I found this during my search for
    something relating to this.

  15. I’m impressed, I must say. Rarely do I come across a blog that’s both educative
    and interesting, and let me tell you, you have hit the nail on the head.
    The issue is something too few men and women are speaking intelligently about.
    I’m very happy that I found this during my search
    for something concerning this.

  16. But I it’s an it’s pretty good I don’t think so it’s basically like all other superpowers enemy it’s so good at its weird because you can’t you can’t mother’s day you can’t get these kind of situations a real lives and it’s like so over-the-top dollar like intense battle music do you like eating it of God is amazing I it’s amazing….

    http://mymotherday.com/

  17. Wonderful goods from you, man. I’ve remember your stuff previous to and
    you are simply extremely excellent. I really like
    what you’ve obtained right here, really like what you’re saying and the way in which in which you assert it.
    You are making it enjoyable and you continue to care for to
    keep it sensible. I cant wait to learn far more from you. This is actually
    a wonderful web site.

  18. We absolutely love your blog and find many of your post’s to be
    exactly what I’m looking for. Do you offer guest writers to
    write content for yourself? I wouldn’t mind publishing a post or elaborating on a
    lot of the subjects you write with regards to here. Again, awesome website!

  19. Great blog you’ve got here.. It’s hard to find excellent writing like yours
    these days. I really appreciate individuals like you!
    Take care!!

  20. Hey there! This post could not be written any better!
    Reading through this post reminds me of my previous room mate!
    He always kept talking about this. I will forward this article to him.
    Pretty sure he will have a good read. Thanks for sharing!

  21. Admiring the commitment you put into your blog and in depth information you provide.
    It’s awesome to come across a blog every once
    in a while that isn’t the same unwanted rehashed information. Fantastic read!

    I’ve saved your site and I’m adding your RSS feeds to my Google account.

  22. Very good blog! Do you have any recommendations
    for aspiring writers? I’m hoping to start my own site soon but I’m a little lost
    on everything. Would you suggest starting with a free
    platform like WordPress or go for a paid option? There are so many
    options out there that I’m completely confused .. Any ideas?
    Thank you!

  23. Great site you have here but I was curious about if you knew of any forums that cover the same topics talked about here?
    I’d really like to be a part of community where I can get feed-back
    from other knowledgeable individuals that share
    the same interest. If you have any recommendations, please let me know.

    Thanks a lot!

  24. My brother suggested I might like this blog. He was totally
    right. This post truly made my day. You can not imagine simply how much time I had
    spent for this information! Thanks!

  25. Unquestionably believe that which you stated. Your favorite justification seemed to be on the internet the simplest thing to be
    aware of. I say to you, I definitely get irked while people consider worries that they just don’t know about.
    You managed to hit the nail upon the top as well as defined
    out the whole thing without having side-effects , people can take a signal.
    Will likely be back to get more. Thanks

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s