Airports are generally boring.
Well, almost all of them.
The one airport which has consistently stood first in engaging with passengers is the Singapore Changi Airport. Afternearly three decades of operation, it still remains the best in the world. There are just so many things to do in the airport, including preparing for your exams (yes, students come to the airport and work on their studies, you can see them in the food court, McDonalds’, KFC, et al).
The other airports in Asia, including all but one in India, do not offer passenger engagement in a designed, concerted manner. The one exception in India is the Delhi International Airport (GMR), which is good but still has a long way to go.
In the U.S., there is virtually no airport which would tickle your senses. They are all the same – automated, people pushers and transporters. They are large and inhuman.
There are however some exceptions. One such exception is the Denver International Airport.
It is, by area, the largest airport in the U.S. It also has the longest runways in the U.S., though it may not be the busiest airport. It has been voted as the best airport in the U.S. several times.
This airport is so well organized (like Changi) and well laid out, that there is first of all, no confusion in the minds of the passengers as to where to head out. All signs are prominently and clearly positioned. The one downside is the distance to walk – but it will only make you fitter, I guess.
I liked the art displays in the airport and the layout of the shopping areas. Nicely lit, with broad aisles, this airport is never going to run out of space. My personal vote goes to Denver International Airport as the best one in the U.S.
Spending some time in Denver Airport is not a boring proposition – this is my second time and I enjoyed it, though this time the duration available before catching my next flight was much shorter. No confusion anywhere, no need to ask guidance from anyone, simple to navigate, good food/drink options all around, and decent shopping. And enjoy the views of the famous Rocky Mountains while you are at the airport !
2nd December 2012